Unfortunately, LED holiday lighting doesn't necessarily keep the promise that it makes.
This page examines a LED-based Christmas lighting product that has an unexpectedly short life time.
WARNING - This page is under construction!
Front of the box, Christmas 2005 at Wal-Mart.
Back of the box, Christmas 2005 at Wal-Mart.
Barcode on the box, Christmas 2005 at Wal-Mart.
Digital reconstruction of the Christmas 2005 UCC-12 (UPC-A) barcode from
http://www.upcdatabase.com.
Front of the box, Christmas 2006 at Wal-Mart.
Back of the box, Christmas 2006 at Wal-Mart.
Barcode on the box, Christmas 2006 at Wal-Mart.
Digital reconstruction of the Christmas 2006 UCC-12 (UPC-A) barcode
from http://www.upcdatabase.com.
| my information | manufacturer tag | UL tag | |||
|---|---|---|---|---|---|
| tracking number | packaging | file number | model number | issue number | date |
| 1 | Christmas 2005 | P-6625 | 04/05 | ||
| 2 | Christmas 2005 | P-6625 | 04/05 | ||
| 3 | Christmas 2005 | P-6625 | 04/05 | ||
| 4 | Christmas 2005 | P-6625 | 04/05 | ||
| 5 | Christmas 2005 | P-6625 | 04/05 | ||
| 6 | Christmas 2005 | E205237 | XL-UO70BSLI2 | P-6625 | 04/05 |
| 7 | Christmas 2005 | ||||
| 8 | Christmas 2005 | ||||
| 9 | Christmas 2006 | E205237 | XL-UO70BASLI2 | P-8385 | 08/05 |
| 10 | Christmas 2006 | E205237 | XL-UO70BASLI2 | P-7424 | 05/05 |
The trademark NOMA is a registered trademark of Noma O.P. Inc. and Inliten, LLC is a licensed user of the mark.A little searching on the web revealed that NOMA was, at one time, the largest maker of holiday lighting in the United States. Faced with stiff competition from cheap labor overseas, the company was bought and sold several times. NOMA now exists as a trademark licensed to Inliten, LLC.Manufactured for Inliten, LLC, Glenview, IL 60025
Made in China
The web site for Inliten was not very informative. The Inliten web site did yield a contact e-mail address that did not bounce, but got no reply.
A bit of searching on the web got me this address:
Inliten LLC
2350 Ravine Way
Glenview, IL (Illinois) 60025-7621
Phone: (847) 729-9628
The Christmas 2006 packaging said:
Marketed by Wal-Mart Stores, Inc.
Bentonville, AR 72716MADE IN CHINA
Shop at Walmart.com
OK, so Wal-Mart sells it. But who makes it?
Hint: The UCC-12 (UPC-A) barcode on the 2006 product begins with the same GS1 Company Prefix as the 2005 product.
Barcodes
The 2005 package carries the UCC-12 (UPC-A) barcode 028208977993.
I fed this to the UPC Database
(http://www.upcdatabase.com)
and it said:
The UPC you were looking for currently has no record in the database.
The manufacturer of this item is "NOMA INTERNATIONAL, INC.".
The 2006 package carries the UCC-12 (UPC-A) barcode 028208977399. I fed this to the UPC Database (http://www.upcdatabase.com) and it said:
The UPC you were looking for currently has no record in the database.
The manufacturer of this item is "NOMA INTERNATIONAL, INC.".
OK, the 2006 and 2005 products came from the same company. But who is that?
GS1 US organization has a barcode lookup service called GEPIR (http://www.ucc-gepir.org/GEPIR_UCCNET/jsp/client.jsp) It yielded this:
NOMA INTERNATIONAL, INC.
2350 RAVINE WAY
Suite 300
Glenview, IL
60025
US
Underwriters Laboratories Certification
| U.L. file number | Company Name |
|---|---|
| E205237 | Excellence Optoelectronics Inc |
I went to the Underwriters Laboratories online certification directory (http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.htm) and searched for "file number" of "E205237".
|
Number of hits: 1 |
||
Company Name |
Category Name |
Link to File |
EXCELLENCE OPTOELECTRONICS INC |
Strings, Decorative Lighting |
|
The DGZZ.E205237 link led to a page with this:
EXCELLENCE OPTOELECTRONICS INC(Reprinted from the Online Certifications Directory with permission from Underwriters Laboratories Inc. Copyright © 2007 Underwriters Laboratories Inc.®)
5TH FL 1 CREATION RD II
HSINCHU SCIENCE PARK
HSINCHU, 300 TAIWAN
Inliten probably designed the product and had it manufactured overseas by
Excellence Optoelectronics Inc.
Inliten licensed the NOMA brand and uses it on some of its products.
Other products may be carry the house brand of prominent retailers.
Along with the NOMA brand name, Inliten got the rights to use the NOMA company identifier,
which saved Inliten from having to register new barcodes (which costs money).
Note the plastic tab in the lower left.
This helps keep the lamp in place, and insures correct polarity.
(Actually, the clip doesn't insure correct polarity; you can push a lamp into the socket rotated 180 degrees,
and it would make electrical contact.
But the clip wouldn't fasten.
So this feature makes incorrect polarity evident, not impossible.)
This photo shows two lamps with the retaining/polarizing clip facing the same direction (toward the camera),
but the stars are mounted at different angles.
There are actually two versions of the lamp assembly.
This one has a short plastic base.
Another version has a long plastic stem sticking out of the base of the lamp holder.
(I'll call these "short-base" and "long-stem" lamp assemblies.)
The long stem is presumably to prevent the use of a LED lamp in a socket intended for common incandescent lights.
Note: a short-base lamp can fit in a long-stem socket,
but a long-stem lamp can't fit in a short-base socket.
It seems that the first and last LED lamp in each series circuit of 35 lamps is short-base,
and all the remaing lamps are long-stem.
Both short-base and long-stem lamp assemblies are polarized the same way:
LED cathode towards the tab.
Conclusion
Putting it all together, we believe that Inliten LLC is primarily responsible for the product.
Mechanical Design
Lamp Assembly
Each LED in the string has mounted on top of it a clear plastic star.
The exact angle at which the star is mounted on the LED lamp
is not important.
But for the most part, the mounting of the stars on the LED lamp
is quite uniform.
This is what the LED lamp assembly looks like out of its holder.
Here are samples of short-base and long-stem lamp assemblies.
This is a simplified drawing of how the LED lamp assembly breaks down.
| cable layout | ||||||
|---|---|---|---|---|---|---|
| tracking number | connector | number of LEDs in each icicle | wire | number of LEDs in each icicle | connector | comments |
| 1 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 2 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 3 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 4 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 5 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 6 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | one LED completely missing plastic star |
| 7 | plug | 2-wire | socket | |||
| 8 | plug | 2-wire | socket | |||
| 9 | plug | 5,2,4,3,5,2,4,3,5,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | |
| 10 | plug | 5,2,4,3,5,2,4,3,4,2 | 2-wire | 4,3,5,2,4,3,5,2,4,3 | socket | one string contains 34 LEDs instead of 35 |
The household line in the United states is sometimes called 110 VAC and sometimes 120.
Here are some details:
| location | nominal RMS voltage | peak voltage | peak-to-peak voltage |
|---|---|---|---|
| United States | 120 V | 170 V | 340 V |
| year | lamp base | forward voltage | reverse current | |
|---|---|---|---|---|
| 2005 | good LED | short-base | ||
| 2005 | good LED | long-stem | ||
| 2005 | dim LED | long-stem | ||
| 2005 | dead LED | long-stem | ||
| 2006 | good LED | short-base | ||
| 2006 | good LED | long-stem | ||
| 2006 | dim LED | long-stem | ||
| 2006 | dead LED | long-stem |
Notes:
We think that it would be interesting to examine the output spectra of good and dim lamps.
Searching for "Excellence Optoelectronics", the actual manufacturer of the product,
produced a small number of hits that were not germane.
I also did some searching for patents specific to LED-based lighting,
and got numerous hits.
Unfortunately, quite a few of them appear to be
stupid patents
of obvious things.
In particular, US Pat. 6461019 (and its continuations) seems to be particularly broad.
It might seem that this list is rather long.
That's becase we started out with a short list,
and lack of answers or unsatisfactory answers led us to new questions.
As an example, when we discovered a light set with one less lamp than there should be,
we came to be concerned about what design features might protect against this situation.
We bought a box, basically on speculation that it might turn out nice,
and out of our abiding interest in
LED
lighting technology.
But when we got the box home and tried the product in operation,
we were enchanted by the pale blue light.
It conveyed the feel of moonlight reflecting off of ice.
When we saw it, we knew that we had to get more of those lights!
We went back to Wal-Mart and found no more lights.
We ended up visiting every Wal-Mart store that we knew.
The lights were left on 24 x 7, through the Christmas season and beyond.
We noticed that a few lamps went out, but didn't worry much about them
(other than promptly replacing them with the spares that were included).
Eventually, we ran out of spares and just let the lights run.
Finally, turned off the lights and unplugged them.
But we left them in place for the next year.
We estimate that the lights were in continuous operation for four months.
Despite the unresolved issues with the
2005 product,
bought the only two strings we could find.
No failures were noted.
Previously, the two strings of lights were hung up and run continuously for about a week (~170 hours), then turned off.
No failures were noted.
When we began this new run, a quick visual examination showed that some of the lamps had already changed from pale
blue output to the darker, dimmer blue that seems to be the first step in failure.
This process may take days or even weeks to complete.
Which lamps in the string fail seems to be random - some never fail.
When new, all the LED lamps are a bright pale blue, like the blob in the upper right.
When the LED lamp starts to fail, the brightness is reduced and the color becomes a darker blue,
like the blob in the lower left.
LED Optical Characteristics
We have noticed two interesting things about the light output by the LED lamps in this product:
Patents
I used Google Patents (http://www.google.com/patents)
to search for patents invented by Michael Sugar or assigned to Inliten.
None of these patents are specific to LED-based lighting.
US Pat.
7063442
Abstract:
A decorative light string including a plurality of first and second lights is provided. The first lights are distributed along the length of the light string and are spaced apart by a first predetermined distance. The second lights are arranged in a plurality of drops, and each drop is retained in alignment with one of the plurality of fist lights by a coupling means. In one exemplary embodiment, the decorative light string comprises a first light string including electrically parallel-connected C-type lights, a second light string including electrically series-connected mini lights arranged in drops, and a plurality of connectors for coupling the first and second light strings together.
Filing date: Jun 23, 2004
Issue date: Jun 20, 2006
Inventor: Michael Sugar
Assignee: Inliten, LLC
Primary Examiner: Stephen Husar
Secondary Examiner: James W Cranson, Jr.
Attorney: Michael Best & Friedrich LLP
Current U.S. Classification:
362/252;
362/219;
362/249
US Pat.
7014482
Abstract:
A non-conductive socket device that fits within or over an empty light bulb socket when the socket is being shipped or stored. The socket device may comprise a first portion to provide a grip for handling the device and a second non-conductive portion to fittingly engage the light bulb socket. Indicia may be provided on the first portion for identifying the type of light bulb to be used in a particular socket.
Filing date: Oct 29, 2004
Issue date: Mar 21, 2006
Inventor: Michael A. Sugar
Assignee: Inliten, LLC
Primary Examiner: J. F. Duverne
Attorney: Michael Best & Friedrich LLP
Current U.S. Classification:
439/135;
439/148
US Pat.
6824404
Abstract:
A non-conductive socket device that fits within or over an empty light bulb socket when the socket is being shipped or stored. The socket device may comprise a first portion to provide a grip for handling the device and a second non-conductive portion to fittingly engage the light bulb socket. Indicia may be provided on the first portion for identifying the type of light bulb to be used in a particular socket.
Filing date: Sep 16, 2002
Issue date: Nov 30, 2004
Inventor: Michael A. Sugar
Assignee: Inliten, LLC
Primary Examiner: J. F. Duverne
Attorney: Michael Best & Friedrich LLP
Current U.S. Classification:
439/135
International Classification: H01R 1344
Technical Information From Inliten
We have suessfully contacted Inliten.
During telephone and e-mail exchanges we have requested technical data on the product numerous times.
We have goten very little of what we have asked for.
Information Provided So Far
Information Desired
Why Should Inliten Give You Any Information?
How We Used The Product
Christmas 2005 Purchase
We first saw this product on the shelves at
Wal-Mart,
while preparing for
Christmas 2005.
It looked OK, but not something that we would be likely to buy - mostly because we are not partial to icicle-style lights.
Christmas 2005 Use
We ended up installing 5 of the strings indoors,
running around the top of the ceiling.
Christmas 2006 Purchase
While preparing for
Christmas 2006,
we saw a similar product, in a different box, on the shelves at
Wal-Mart.
Christmas 2006 Use
The two strings of lights were hung up and run continuously for about a week, then turned off.
Extended Burn-In Of 2006 Product
On 02/03/2007, we began extended burn-in testing of the
2006 product,
to see if it fails the same way as the
2005 product.
Electrical Failures
Failure Modes
We have observed the following failure modes with this lighting product:
It seems that the failures follow the sequence listed above - At first, the color and light output changes,
then the lamp starts to flicker, then the lamp goes out.
This terribly blurry photo nonetheless shows two LED lamps with different colors and intensity.
Frequency Of Failures
Given our use:
We experienced the following failures:
| tracking number | operating hours | dead lamps |
|---|---|---|
| 1 | ~2880 | 19 |
| 2 | ~2880 | 27 |
| 3 | ~2880 | 13 |
| 4 | ~2880 | 22 |
| 5 | ~2880 | 23 |
| 6 | 0 | 0 |
| 7 | ||
| 8 | ||
| 9 | ~170 | 0 |
| 10 | ~170 | 0 |
Of the five strings that failed:
| dead lamps | |
|---|---|
| best string | 13 |
| worst string | 27 |
| average string | 20.8 |
The product was hard to find in Christmas 2006. We scoured many Wal-Mart stores, and bought our stock wherever we could find them - several different stores.
If the product failure does end up being traced to a bad batch of components, it must have been a very large batch!
LED lighting products sell for a premium price over the traditional incandescent products. This premium price is justified many ways on the box:
There are many ways to interpret such lifetime figures. To me, I take the consumer view that the entire string should last approximately 25,000 hours. That's 2.85 years of continuous operation, 24 hours a day, 7 days a week.
As the end of life approaches, it would be reasonable for a few lamps to burn out, but not so many that the consumer would think "It's ugly/broken/exhausted."
And that's the big problem - too many LED lamps have burned out too early. To me, the light string looks ugly/broken/exhausted after just a few months, not after the promised time span of years.
There's just no way that the claim of 25,000 hours is true.
And since the long lifetime is a substantial part of the reason for buying this product, the whole thing seems like a fraud.
We suspect failures on several levels.
We think that it's just a case of bad electrical design - or several design errors.
Interestingly, 3.4 Volts times the 35 LEDs in each series circuit is equal to 119 Volts, which is close to the nominal RMS voltage in the United States. But the peak voltage in the United States is 170 Volts (not counting the occasional surge).
So, at the peak of the A.C. cycle, each lamp is subject to 4.86 Volts - well over their 3.4 Volt rating.
In other words, each failure promotes more failures in a chain-reaction or avalanche.
This is probably why one of the tags says that burned-out bulbs should be replaced promptly
to avoid danger of overheating.
Of course, we did replace burned-out lamps - until we ran out of spares!
But the concern here is that each failure that is not replaced will cause the next failure to happen sooner.
There might be something in the circuit to serve this purpose - perhaps in the special short-base lamps.
But if current limiting is implemented, we haven't found it yet.
The lighting string appears to be just a bunch of Light Emitting Diodes in series,
hung across the A.C. line.
We see no rectifier diode that keeps the LEDs from being reverse-biased;
the LEDs themselves are being used as rectifiers,
but they leak when reverse-biased, causing a substantial reverse current flow.
There might be something in the circuit to serve this purpose - perhaps in the special short-base lamps.
But if protection is implemented, we haven't found it yet.
We have come to the conclusion that,
in addition to the electrical design issues,
Inliten has a problem with its business procedures.
Inliten evidently did not test their completed product
to insure that it met the claims on the package (e.g. 25,000 hour product life).
This is rather like selling a car with a miles-per-gallon claim that was calculated from
the efficiency ratings of individual components.
If the components were assembled properly, the calculation might well be in the ballpark.
But, in order to be sure, you actually have to take the car for a drive!
Increasing Failure Rate (Avalanche Failure)
We suspect that, when these LEDs fail, they fail shorted.
Thus each failure increases the voltage on surviving LEDs.
The increased load on the surviving LEDs makes them fail sooner.
No Current Limiting
There is no visible current limiting resistor, or other mechanism to limit the forward
current through the LEDs.
No Reverse Bias Protection
We have seen no sign of anything to protect the LEDs from being reverse biased.
Manufacturing Quality Issues
Business Procedures Issues
It may well be true that an individual LED lamp has a projected lifetime of 25,000 hours
(some may last longer, others shorter).
But if the LED lamp is used to build a final product with a bad design,
the LED lamp might not reach its projected lifetime.
Other Possible Issues
Thinking ahead, here are some other issues that might arise with related products.
What Is This Web Site Doing About It?
We have begun a series of escalating steps that are intended to:
| action | status |
|---|---|
| Contacting Inliten | begun 12/09/2006 |
| Contacting Wal-Mart | begun 01/14/2007 |
| Putting Up This Page | done |
So we tracked down the e-mail address for Inliten, sent them an e-mail, and got no reply.
After waiting a while, we sent another e-mail, which got no reply.
By the time that we wrote the third e-mail, we were getting concerned that the strange flickering of some lights in the string might indicate something more serious than a light just going out.
Since Inliten has not replied to any of our inquiries, we have taken additional steps, as described below.
Summary of communication with Inliten:
| date | we sent | response |
|---|---|---|
| 12/09/2006 | e-mail to service@inliten.com | none |
| 12/14/2006 | e-mail to service@inliten.com | none |
| 12/21/2006 | e-mail to service@inliten.com | none |
| 01/14/2007 | paper mail sent to Inliten | too early to tell |
For more, please see Investigation Time Line.
So, if any of our readers happen to know something about poor lifetime of LED lighting products, especially holiday lighting, we would appreciate it if you would share this information by contacting us.
Furthermore, for Christmas 2006, Wal-Mart sold the same lighting product in boxes marked with the Wal-Mart name. We believe that this product was manufactured by Inliten for Wal-Mart. But the use of Wal-Mart packaging places Wal-Mart a role akin to that of manufacturer.
We feel that Wal-Mart should gladly investigate any issues surrounding an important product like this. We also feel that we owe it to Wal-Mart to give them a chance to resolve our issues.
Even if Wal-Mart is unable to get Inliten to improve the quality of their holiday lighting, Wal-Mart may decide to go to a different vendor in order to retail higher-quality lighting products.
Summary of communication with Wal-Mart:
| date | we sent | response |
|---|---|---|
| 01/14/2007 | paper mail sent to Wal-Mart | too early to tell |
But they have not provided technical information that we need to feel comfortable that the product is properly designed to be safe and long-lasting (as they advertise).
Our highest hope is that our attempts to contact Inliten will work out, and they will both replace the product and give us confidence that it is safe and won't fail again.
But, as time marches on, we do have numerous alternatives.
| action | status |
|---|---|
| More Research And Web Site Expansion | pending result of e-mail exchange |
| Federal Trade Commission (FTC), Bureau Of Consumer Protection | pending Inliten response |
| Underwriters Laboratories Inc. | pending Inliten response |
| Consumer Product Safety Commission | pending Inliten response |
And we love to publish our results.
What's next?
Since Inliten advertises that its LED lights last for 25,000 hours, but but the product fails after a few months, their advertising claim is clearly false.
We might have to contact FTC soon.
All of the holiday lighting products in question bear Underwriters Laboratories Inc. certification. They are all marked "DECORATIVE LIGHTING STRING", "FOR INDOOR OR OUTDOOR USE", and have a red UL holographic seal.
We might have to contact UL soon.
We might have to contact CPSC soon.
We welcome additions and/or corrections from Inliten/NOMA, Wal-Mart, or other concerned organizations.
| date | activity |
|---|---|
| 12/09/2006 | Sent e-mail to service@inliten.com. |
| 12/14/2006 | Sent e-mail to service@inliten.com. |
| 12/21/2006 | Sent e-mail to service@inliten.com. |
| 01/07/2007 | Began inventory: counting LEDs in each string; counting failures. |
| 01/12/2007 | Researched barcodes and UL certification. |
| 01/14/2007 | Sent paper mail to Inliten. |
| 01/14/2007 | Sent paper mail to Wal-Mart. |
| 01/15/2007 | Drew wiring diagram. Did math, indicating that LEDs get excess forward voltage. |
| 01/18/2007 | First draft of this web page goes live. |
| 01/18/2007 | Received phone message and e-mail from Matt at Inliten. |
| 01/19/2007 | Sent reply e-mail to Matt at Inliten. |
| 01/19/2007 | Got e-mail from Michael Sugar at Inliten. |
| 01/19/2007 | I reply to Michael Sugar's e-mail; point out three specific concerns with the product; request technical information. |
| 01/19/2007 | I talk to Matt on the phone. |
| 01/22/2007 | Michael Sugar responds to three concerns; does not provide further data; asks five questions on my usage. |
| 01/23/2007 | I reply to Michael Sugar's questions. |
| 01/23/2007 | Sent two sets of failed lights to Matt at Inliten. |
| 01/29/2007 | UPS delievers two sets of failed lights to Inliten. |
| 01/31/2007 | Michael Sugar acknowledges receipt of failed lights, agrees that there is a problem. "I will be sending these off to the lab for analysis and will update you as soon as we have some results." |
| 02/01/2007 | Dennis offers to help in the analysis; makes third request for technical information. |
| 02/03/2007 | Lack of reply to third request for technical information suggests that we have to get it on our own. Extended Burn-In Of 2006 Product begins. |
| 02/07/2007 | Revised and expanded version of this page goes online. |
Terry uses Philips-brand LED light strings.
The Philips products are electrically different from the Inliten product, but Terry has also had numerous failures.
Craig is enthusiastic about the technology, but did note some failures, including loss of brightness over time.
http://ledmuseum.home.att.net/xmas1.htm
Thank you for visiting. Your comments are welcome.
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